Help and support

Help & Support at Spiror

Welcome to the Spiror Help & Support Center! We're dedicated to ensuring you have all the information and assistance you need, from choosing the perfect shed to enjoying it for years to come. Below you'll find quick links to common questions and how to best reach our team.

Quick Links to Popular Topics:

• Order & Shipping Information:
  
  • Shipping Policy Page
  • Check your order status
  • Understanding delivery times
• Returns & Warranty:
  
  • Returns Policy Page
  • After-Sale Service Page
  • Our 1-year manufacturer defect warranty
  • How to initiate a return or exchange
• Assembly & Product Use:
  
  • Assembly support
  • Accessing assembly instructions and videos
  • Tips for shed maintenance and care
• Payment Methods:
  
  • Accepted Payment Methods 
  • Accepted payment options
  • Understanding billing and charges
• Privacy & Cookies:
  
  • Privacy Policy Page
  • Cookies Policy Page
  • How we protect your personal data
  • Information about cookies and your choices

Need Further Assistance?

Our dedicated customer service team is here to provide personalized support. Please don't hesitate to reach out!

• Email: The best way to reach us for detailed inquiries, sharing photos, or documentation.

  • support@spiror.com
  • We strive to respond to all email inquiries within 24-48 business hours.

• Phone: For immediate assistance during business hours.

  • +1 (509) 327-5342

• Business Hours:

  • Monday - Friday: 9:00 AM - 6:00 PM EST (Eastern Standard Time)
  • Please note: We are closed on weekends and major US holidays.

When contacting us, please have your order number, product name, and a clear description of your question or issue ready. This will help us assist you as quickly and efficiently as possible.

Spiror – Your partner for a better home.